the DZK shopMake your fashion forward statement here!

Continental US Shipping

Shipment Option	Processing Time	Delivery Time	Shipping Cost
Standard (for orders over $50)*	0-1 day	1-7 days	FREE
Standard (for orders less than $50)	0-1 day	1-7 days	$5.95
2 Day**	0-1 day	2 days	$12.95
1 Day**	0-1 day	1 day	$24.95

*Free shipping valid for Continental US addresses only. Offer excludes all PO Box and APO/FPO addresses.
**Express orders received before 3pm ET ship same day; orders received after 3pm ET ship the next business day.

Applies to all continental US addresses including P.O. Boxes and military addresses (APO/FPO). Orders ship out Monday through Friday, excluding all US postal holidays.

Orders typically leave our warehouse within 1-3 business days. You will receive email notification when your order leaves the warehouse.

Delivery Time estimates based on orders received before 3pm ET, Monday through Friday. Orders received after 3pm ET, Monday through Friday will ship out the next business day through the chosen shipment option.

Shipping costs are based on packages up to 3 pounds. Oversized packages are subject to extra postage costs.

Alaska, Hawaii, Puerto Rico Shipping

Shipment Option	Processing Time	Delivery Time	Shipping Cost
Standard	0-1 day	3-6 days	$9.95
2 Day**	0-1 day	2 days	$17.95
1 Day**	0-1 day	1 day	$29.95 & up based on carrier

**Express orders received before 3pm ET ship same day; orders received after 3pm ET ship the next business day.

Delivery Time estimates based on orders received before 3pm ET, Monday through Friday. Orders that are received before 3pm ET will ship the same day; orders received after 3pm ET ship the next business day.

Shipping costs are based on packages up to 3 pounds. Oversized packages are subject to extra postage costs.

International Shipping

IMPORTANT: ALL international orders are subject to local fees, taxes, duties and customs. We are not responsible and will not pay these additional charges.

Canadian Shipping
Shipment Option	Processing Time	Delivery Time	Shipping Cost
Standard	0-1 day	5-10 days	$14.95
2 Day**	0-1 day	1 day	$29.95
1 Day**	0-1 day	1 day	$34.95
International Ship-to Locations Australia Germany New Zealand Austria Hong Kong Norway Belgium Ireland Singapore China Italy Sweden Denmark Japan Switzerland Finland Luxembourg United Kingdom France Netherlands
Shipment Option	Processing Time	Delivery Time	Shipping Cost
UPS Worldwide	0-1 day	2-6 days	$49.95

**Express orders received before 3pm ET ship same day; orders received after 3pm ET ship the next business day.

Delivery Time estimates based on orders received before 3pm ET, Monday through Friday. Orders that are received before 3pm ET will ship the same day; orders received after 3pm ET ship the next business day.

Shipping costs are based on packages up to 3 pounds. Oversized packages are subject to extra postage costs. Also, Canadian and international customers may need to pay additional import fees, taxes, and customs. Please contact your local customs office for full details.

Returns and Warranty

If for any reason there is problem with a purchase, all items (including clearance) may be returned or exchanged within 7 days of receipt for a full merchandise refund. Refunds or charges will be applied to your original payment method. Please include the item for return or exchange along with the Return & Exchange Form.

We can only accept returns or exchanges on items purchased from the DZK shop. Unless your return is the result of an error on our behalf, you will be responsible for all shipping and handling charges applicable to your return, unless of course your reshipment is eligible for free shipping. Please note, Canadian and international customers may be subject to additional duties and taxes according to the laws of your country.

1. To expedite your order it is important you fully complete the information on the form. Gaps in information can result in significant delays. Be sure to indicate whether you’d like an exchange or refund for each item returned.

2. Go GREEN! If possible, re-use your original shipping box and packing materials to carefully secure the items regardless of condition.

3. Address your package to:

the DZK shop

2373 NW 185th Ave #206

Hillsboro, Oregon 97124

*Helpful Tip: Include your order number on your package for faster processing!

4. We suggest you ship your package via a traceable shipping method. We are unable to refund or replace orders without proof of delivery.

5. We will email you within 5 business days of receiving your package to confirm your request.
Please note that returns and exchanges may result in either credits or charges to your original payment method. Your credit / debit card company may take up to 30 days to complete the transaction.